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Warranty after order completion
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How it works
Purchase the product by following the steps provided on the platform
The seller completes your order or it finishes instantly, depending on the offer type
You have 2 days to check the order fulfillment
After confirmation, you have a 1 to 7-day guarantee period to open a dispute
When to Open a Dispute
- You did not receive your purchase
- Your purchase does not work as expected
- Your purchase does not match listing details
If the seller does not respond, or you cannot reach an agreement, follow the dispute instructions, and we will help. While a dispute is active, your warranty is active too. PlayHub holds your payment until the dispute is resolved.
Warranty Periods
- Currencies: 1 day
- Boosting: 1 day
- Coaching: 1 day
- Currencies: 1 day
- Boosting: 1 day
- Coaching: 1 day
- Currencies: 1 day
- Boosting: 1 day
- Coaching: 1 day
- Skins: 1 day
- Accounts: 7 days
- Gift cards: 3 days
- Top-ups: 1 day
- In-game items: 1 day
Please contact your seller before opening a dispute to resolve your issue quickly
Important Notes
- DO NOT press the Confirm completion button unless you are completely satisfied with your purchase.
- If you do not respond within 7 days after opening a dispute, PlayHub may close the dispute due to lack of evidence.
- Please contact your seller before opening a dispute as it is the quickest way to resolve most issues.
- Fraudulent claims will result in a temporary suspension of your account. Repeated violations will lead to permanent suspension of all accounts.
- Communications with sellers outside PlayHub (e.g., on WhatsApp, Discord, Telegram) will not be considered evidence in disputes.